Frequently Asked Questions
Everything you need to know about customizing your perfect companion.
How discreet is the shipping process?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes with no mention of the contents or our brand name on the exterior label.
Can I fully customize the appearance of my doll?
Yes. You can select specific features including eye color, hair style, skin tone, and body measurements to ensure your companion meets your exact preferences.
What materials are used in the manufacturing process?
Our dolls are crafted from high-grade medical TPE or premium silicone, supported by a durable stainless steel skeleton for realistic movement and longevity.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure cryptocurrency payments. Your billing statement will show a discreet merchant name.
How do I maintain and clean my doll?
We recommend using mild antibacterial soap and warm water for cleaning. A detailed maintenance guide and a renewal powder kit are included with every purchase.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times vary by location, but most custom orders arrive within 10-15 business days via tracked express couriers.